ABOUT THE AUTHOR

Diana joined PTS in fall of 2020 as their Product Marketing Specialist. Diana’s passionate about how storytelling and messaging create value-add, business changing content. She enjoys collaborating with her team to achieve results. When Diana’s not busy writing, she’s exploring the local forest trails near her home north of Toronto, Ontario.

ABOUT THE AUTHOR

Robin brings 20+ years of experience in community pharmacy from both a corporate and independent setting. She's passionate about patient care and believes that investing in clientele and building relationships leads to patient retention and overall customer satisfaction. In Robin’s spare time, you’ll find her renovating her home and tending to her gardens. With any luck, the peonies she planted last fall will bloom!

Propel Rx has enhanced the Intake window to streamline data entry. As we return to in person industry events, we heard Propel Rx users weren’t taking advantage of some of the new and enhanced features in this window. Here are 3 things to START doing in the Intake window.

1. Start using the Profile button

Once a patient has been searched and selected, the Profile button becomes available. Prescriptions can be easily refilled or reauthorized. Attachments and notes are carried forward for reauthorized prescriptions and everything can be viewed in a single window.

2. Select Copy Rx to add another instance in the Intake window.

Two prescriptions can be processed together by selecting Copy Rx. This will allow another instance in the Intake window. Think of it as adding another page.

This is an alternative to the “/ ” method you might be using today. Give it a try!

3. Add prescriptions to Data Entry for later.

Ever start an intake prescription that you want to finish later or want someone else at another workstation to continue working on it? Start utilizing the Add to Workbench button to add it to the Data Entry queue.

The Intake window is your ticket to more efficient data entry. Explore more about the Intake window by visiting Propel Rx Online Help.

​​​ABOUT THE AUTHOR

Robin brings 20+ years of experience in community pharmacy from both a corporate and independent setting. She's passionate about patient care and believes that investing in clientele and building relationships leads to patient retention and overall customer satisfaction. In Robin’s spare time, you’ll find her renovating her home and tending to her gardens. With any luck, the peonies she planted last fall will bloom!

Excitement has been building around the training required for Propel Rx. Trust me, we share your excitement! You’re already a PharmaClik Rx expert which will make learning Propel Rx easier than you think.

Allow me to walk you through what the learning journey leading up to Propel Rx will look like.

Keeping you updated

Getting ready for your upgrade to Propel Rx is made easy through a series of weekly countdown emails beginning four weeks prior to your upgrade, and ending just over a week after the upgrade. These weekly emails contain everything you need to ensure a smooth transition and an even smoother go live day. Remember to check your junk in case these emails end up there!

Enclosed in these emails is a toolkit containing all the critical information and a checklist that will keep you and your pharmacy team on task with the activities required during the four-week countdown.

Your eLearning journey

Your team will have four weeks to complete eLearning. With the help of the Retail Learning Academy (RLA), your pharmacy team will be able to learn about Propel Rx at their own pace, when it's convenient for them. Keep an eye out for your "Prepare for Propel Rx" email that outlines your four week journey. You'll also receive an additional email that will contain an RLA enrolment key, where you and your team can then view the assigned curriculum and enroll.

Self-directed learning is engaging and interactive and includes:

1. eLearning

2. Guided demos

3. Hands-on simulations

Flexible learning environment

The eLearning courses can be completed on various devices like a laptop, tablet, or a desktop computer. The course window will adapt to your chosen device, allowing more flexibility for your pharmacy team. If you’re unable to complete a course in one sitting, don't worry, it will remember where you left off, so you’re not required to start from the very beginning.

Completing the eLearning prior to being upgraded is mandatory and will ensure that you and your team are familiar with Propel Rx on your Go Live day. You’re already experts with PharmaClik Rx and navigating this new platform will become second nature to you in no time!

The PTS Learning Team hosts weekly live online "Ask us Anything" Q&A sessions. Get a chance to experience Propel Rx with an expert trainer to guide you the along the way. The sessions are designed to support your learning journey and are free to attend for as many times as you need. Drop in for 10 minutes to ask a question or stay for the hour. It's up to you.

ABOUT THE AUTHOR - ZLATA ZOVKO, MANAGER, LEARNING

Zlata is curently the Learning Manager and has over 20 years of experience in the pharmacy industry.  Zlata is passionate about learning and believes that investing in learning leads to increased autonomy and ultimately more time to spend with patients.

We value your feedback and have taken steps to implement many recommendations regarding the Propel Rx Upgrade eLearning courses.  These improvements will have a positive impact on your learning experience.

Training time has been condensed and reduced.

Four modules previously included in the upgrade eLearning have been condensed into one, with the courses falling into one of two sections: Required or Elective.

By taking all the Required courses, you and your team will be set up for a successful Propel Rx upgrade. Once the required courses are completed, we recommend reviewing the list of Elective courses. Take only those courses that are relevant to the specific features used in your pharmacy.

The courses have been refined.

The courses have been restructured and similar topics combined to reduce the number of courses. This reduce sthe number of similar topic introductions encountered across the different courses and ensures you're spending time learning information needed for the upgrade.

More videos provide more flexibility for learners.

Everyone has a learning style which works best for them. While some may prefer step-by-step instructions found in online help, others may thrive by watching videos and listening to the instructions. We've added more videos to the upgrade eLearning to demonstrate the various topics and scenarios. This provides a helpful recap to reinforce understanding of a topic.

Increased interaction solidifies learning.

What better way to check your understanding than by applying what you've learned? More activities and checkpoints have been added to the upgrade eLearning to confirm you are understanding the content as the courses progress.

Experience Propel Rx "hands on" before your Go Live day.

We're all eager for a sneak peek, especially when it's a look into something you will be using every day. We've added new timeslots to the Propel Rx Ask Us Anything sessions. During these sessions, you'll have the opportunity to take control of the mouse and test out Propel Rx in a virtual environment led by our team of expert trainers. 

If you have a question about how to use a feature in Propel Rx, or a question about something you've encountered in eLearning, this is your opportunity to ask those questions and get answers, live and online. Prior to attending a session, be sure to download the Microsoft Teams application to take advantage of being able to interact with Propel Rx.

If you're already using Propel Rx you can increase your knowledge by signing up and asking questions.

Improvements to the upgraded eLearning have been made to support your pharmacy through the transition to Propel Rx. Get started with the new and improved Propel Rx Upgrade Foundations curriculum today.

ABOUT THE AUTHOR

Sabrina joined the Learning team in 2022 and brings 7 years of experience working in Retail Pharmacy. In addition, she has spent 2 years as a Customer Care agent supporting our customers using PharmaClik Rx and Propel Rx. She is eager to share her knowledge with learners so that they feel comfortable with the software and bring out its full potential, ultimately improving pharmacy workflow and allowing pharmacies the time to focus on their patients.

Propel Rx has enhanced the Intake window to streamline data entry. As we return to in person industry events, we heard Propel Rx users weren’t taking advantage of some of the new and enhanced features in this window. Here are 3 things to START doing in the Intake window.

1. Start using the Profile button

Once a patient has been searched and selected, the Profile button becomes available. Prescriptions can be easily refilled or reauthorized. Attachments and notes are carried forward for reauthorized prescriptions and everything can be viewed in a single window.

2. Select Copy Rx to add another instance in the Intake window.

Two prescriptions can be processed together by selecting Copy Rx. This will allow another instance in the Intake window. Think of it as adding another page.

This is an alternative to the “/ ” method you might be using today. Give it a try!

3. Add prescriptions to Data Entry for later.

Ever start an intake prescription that you want to finish later or want someone else at another workstation to continue working on it? Start utilizing the Add to Workbench button to add it to the Data Entry queue.

The Intake window is your ticket to more efficient data entry. Explore more about the Intake window by visiting Propel Rx Online Help.

ABOUT THE AUTHOR

Robin brings 20+ years of experience in community pharmacy from both a corporate and independent setting. She's passionate about patient care and believes that investing in clientele and building relationships leads to patient retention and overall customer satisfaction. In Robin’s spare time, you’ll find her renovating her home and tending to her gardens. With any luck, the peonies she planted last fall will bloom!

Pharmacies are often tasked with managing large amounts of inbound faxes which require a quick response to ensure the patients’ medication and clinical needs are met.

Sensitive data is secure

With traditional faxing, physical copies can be misplaced easily and sensitive data can be compromised. Propel Rx safely, and securely manages incoming faxes.

Responsible solution

Limiting paper saves the environment and your budget. Print only what you need to. Propel Rx gives you the choice.

Never miss a fax again

With Propel Rx, time-sensitive faxes are never missed when they’re received. A clear indicator at the top of your Workbench using the Fax Tile will allow you to always keep tabs on any new and unread messages.

Gone are the days of needing to check your fax service on the Server computer, which is sometimes locked in another room and not easily accessible. In Propel Rx, any Workstation will allow you to view, attach and manage your faxes, allowing more flexibility within your workflow.

Your new Fax Inbox will clearly show a list of all faxes, along with an image preview when a fax is highlighted.  Don’t worry if the image is unclear - you can easily zoom in and out or navigate to different pages of the fax.

Easily prioritize

At a quick glance, you can look through your faxes to prioritize and manage important documents, or just as easily get rid of junk documents from your view.

Four prime actions

Once a fax is received into Propel Rx, the four prime actions you can take are:

1. If the fax is a new prescription or a refill request for a patient, you can easily move it over to the Workbench to be prioritized within your Data Entry flow or process it right away. The flexibility of the new Intake process will compliment how you can now handle your prescription faxes.
2. Some faxes you receive daily is information that should be attached within Propel Rx as supporting documentation. Such as a form to attach to a specific patient, or a doctor notification you’d like to keep on file. We’ve created a straighforward way to attach a fax to a Group, Doctor, Patient or Prescription with just a few clicks.
3. Need to Print your fax quickly?  A print function allows you to get the physical copy you require, without wasting unnecessary paper.
4. Sometimes we also receive some Junk or unnecessary documents. You can quickly move any document to the Archive folder. Propel Rx will maintain your documents if you need to retrieve them, but also keep them out of your Inbox view to help manage only your key faxes. Not to worry if something was sent to Archive accidentally - you can still move to Intake, add attachments, and print from there.

Increased capabilities

Along with the great Inbox capabilities, you can now view any outgoing faxed documents in Propel Rx via the Outbox view.  Any document faxed through Propel Rx using the Fax button will have a copy in your Outbox.

If any of your faxes have timed out, you can now re-send them directly from Propel Rx. This increased visibility into your faxes will help you and your team in managing all your important fax documents from any workstation.

Faxing with Propel Rx is easy and efficient, enabling pharmacies to manage large amounts of inbound faxes and save time too.

ABOUT THE AUTHOR

Jen began working as a Pharmacy Assistant in 2005 at the Pickering PharmaPlus Drugmart and joined the ProPharm Pharmacy Relations team in 2008. Jen has 6 years of experience as a PharmaClik Rx Training Specialist for McKesson and joined the PTS Product team as a Product Manager in 2016.

As the world moves to a digital footprint, pharmacy is no exception. Here are the top three benefits of implementing digital workflow in your pharmacy and reducing paper.

1. Cost Savings

Printing, storing, and managing paper documents can be costly. Electronic records are securely stored reducing the need for physical storage. In addition, it will also reduce consumable cost of toners, etc.

2. Improved Efficiency

Digital workflow streamlines operations by assigning each prescription a ready time and enhances flexibility with mobile devices. Perform technical validation, clinical review, and documentation anywhere within the pharmacy or even remotely.

2. Enhanced Accuracy

Paper-based systems are prone to misplaced files. By implementing digital workflow, electronic records are easily retrievable and reduces misinterpretation of critical information. UPCs are validated and stored for each dispensed prescription with the option to also include lot number and expiry date.

If you’re thinking about implementing digital workflow and reducing paper, contact us! We can discuss your current needs and provide suggestions on how to move towards a digital footprint.

ABOUT THE AUTHOR

Robin brings 20+ years of experience in community pharmacy from both a corporate and independent setting. She's passionate about patient care and believes that investing in clientele and building relationships leads to patient retention and overall customer satisfaction. In Robin’s spare time, you’ll find her renovating her home and tending to her gardens. With any luck, the peonies she planted last fall will bloom!

The Propel Rx upgrade is well underway with more and more pharmacies successfully upgraded each day. Because that is exactly what Propel Rx is: an upgrade. Yes, it's been packaged up in a shiny new look and feel but at its core, it's an upgrade.

You're a PharmaClik Rx expert, which makes learning Propel Rx that much easier.

Learning Propel Rx has been simplified. A series of eLearning modules has been developed to give pharmacy teams the tools they need to be successful in navigating Propel Rx before the upgrade.

“The training materials were really helpful. My team was able to go through them ahead of time”

Pharmacy Manager, Oakville

Key functions

Propel Rx Upgrade Foundations contains required courses that walk you through the key functions of Propel Rx so that everyday tasks can be performed.

Electives based on pharmacy needs

The elective courses provide knowledge on topics that may or may not apply to your pharmacy. For example: if you create Mixtures or use Compliance Packaging, you'll need to take those courses.

Where to start

Complete the required courses, then take a look at the elective courses and determine which ones your team needs to take.

By ensuring that you and your team complete the Propel Rx learning prior to your Go Live day, not only are you setting your store up for success, you'll also continue to serve your customers with confidence and ease.

ABOUT THE AUTHOR

Shanmugapriya has nearly 8 years of experience designing and developing instruction for a variety of learners and program needs. Her continuous interest in the rapidly changing technology and learning trends enables her to deliver a learning experience that meets both the learner's needs and business objectives. Shan is always experimenting with new ways to make learning fun and engaging for the learners.

As a pharmacy technology solutions provider, our role is to provide pharmacy owners with products and services that meet their needs, now, and into the future. 

As each Propel Rx store is upgraded, we ask pharmacy owners and their teams: “What features are you enjoying most?”. 

This article contains the top 3 trending Propel Rx features (so far).

Multiple Instances.

I know you’ve heard us talk about it and maybe even already read an article about it. However, it’s overwhelming the number of stores that are enjoying the ability to have more than one instance open in Propel Rx. Everyone is using it!

Workbench.

A Streamlined workbench allows for centralizing prescriptions in Data Entry especially with the addition of PrescribeIT presecriptions. We've also heard separating Retail and Compliance queues is making prioritizing easier.

Documentation.

Documenting dialogue, whether you’re using digital workflow or not, can be accomplished digitally in Propel Rx. Pharmacy team members are enjoying how dialogue writes back to an area in Propel Rx called Clinical History. This allows for a single location to review discussions with the patient as well as add or review clinical notes.

As the Propel Rx rollout continues, we'll share more trends. Why are we focusing on trends? Well, it works. PTS uses information gathered from our most trusted source, our customers, to innovate and evolve our products and services. You are the heart of PTS, and we continuously strive to provide you with the best solutions on the market.

ABOUT THE AUTHOR

Robin brings 20+ years of experience in community pharmacy from both a corporate and independent setting. She's passionate about patient care and believes that investing in clientele and building relationships leads to patient retention and overall customer satisfaction. In Robin’s spare time, you’ll find her renovating her home and tending to her gardens. With any luck, the peonies she planted last fall will bloom!

In a world full of changes, the one thing we can all agree on is that time is at a premium. So getting back more time in the pharmacy is a key to success.

What is the Retail Learning Academy?

The Retail Learning Academy is an on-line learning platform that offers courses and recorded webinars for PTS offerings.  Online learning (eLearning) provides a convenient way to access learning where you want and when you want.

• New team members can learn about both pharmacy and front store software on their own, before they start working.
• Existing team members can take a refresher or learn about new functionality at the time it’s needed, at their pace.
• Reporting can be generated by owners or managers to ensure learning is completed.
• Certificates awarded at the end of completed learning.

Using the Retail Learning Academy eLearning courses leads to increased employee retention and reduces time and labour often associated with scheduling and delivering training. The time saved can be used to focus on customers.

“The Retail Learning Academy has been a great tool for me as an owner, particularly for staff training. It has helped me streamline the onboarding of new staff to ensure that they have the required training through a user-friendly platform.”

Shahzil Mohamed, Pharmacist & Owner, Remedy'sRx Global Drug Mart 

How do I gain access to the Retail Learning Academy?

When your pharmacy moves from PharmaClik Rx to Propel Rx, you’ll be provided information on how to access and complete courses.

Where can I find more information?

We’d be happy to provide more information. Please contact us at ptslearning@mckesson.ca 

Save time and become an expert with quick and convenient access to the Retail Learning Academy.

ABOUT THE AUTHOR

Shanmugapriya has nearly 8 years of experience designing and developing instruction for a variety of learners and program needs. Her continuous interest in the rapidly changing technology and learning trends enables her to deliver a learning experience that meets both the learner's needs and business objectives. Shan is always experimenting with new ways to make learning fun and engaging for the learners.

Propel Rx delivers software that can help you fill prescriptions faster and streamline your process for better results. With its sleek new interface, digital workflow, faster claim adjudication, enhanced dashboard, multiple instances, narcotic reconciliation module and much more, you'll quickly understand why Propel Rx is the Rx solution that everyone is talking about.

Understanding your upgrade

We're here to make the transition to Propel Rx as smooth as possible, starting with helping you understand your pharmacy's upgrade to Propel Rx.  The Propel Rx Insider, the PTS Connector, the Road to Propel Rx webinar and interactive Ask Us Anything sessions have all been designed to support you and your team along the way. Take some time to explore each of these tools and share them with your team members.

When to expect Propel Rx in your province

Currently in rollout - British Columbia, Alberta, Saskatchewan, Manitoba, and Ontario

This is the foundation of Propel Rx and is available in British Columbia, Alberta, Saskatchewan, Manitoba, and Ontario. There will be some stores in these provinces that have integration with external vendor partners that that will be identified during their assessment with the PTS Deployment team. Continue reading to learn more about how this may impact your store.

Newly launched - Newfoundland and Labrador

The expansion of Propel Rx is currently underway for Newfoundland and Labrador. Next will be the remainder of the Atlantic Provinces: New Brunswick, Nova Scotia, and Prince Edward Island.

When it's time to upgrade, your store will complete as assessment with the PTS Deployment team. The purpose of the assessment will determine when your store will be scheduled for the upgrade.

Stores that have any of the integrations below will be scheduled based on their individual needs.

1. Integration with an eMAR vendor (Electronic Medication Administration Record)

2. Integration with Amjay Software Solutions for services like Easy Refill, Central Profile, MethaMeasure, and others

3. Integration with Access Point by Pharmacy Access Solutions for services like Smoking Cessation, Injection Administration, and others

4. Stores that require Chinese instructions

It's an upgrade and your knowledge of PharmaClik Rx is an asset!

Have asked yourself, “Hmm, do I have to upgrade to Propel Rx? I’m pretty comfortable with PharmaClik Rx.” The answer is simple: YES! Propel Rx is an upgrade from PharmaClik Rx, just like other upgrades in the past. This time, the difference is that we're upgrading the platform, making Propel Rx more user friendly and rebranding all our products and services. Propel Rx is a step forward in the growth of your business.

ABOUT THE AUTHOR

Carla has been part of the PTS family for over 20 years and has held many roles. Carla enjoys collaborating with customers most; to understand their needs and from that build a great product to make the lives of our pharmacists and technicians easier. She is focused on ensuring the success of the Propel Rx upgrade.  

What if I told you that your workday is about to get better?

Well it is. We’ve been working on an amazing platform and are thrilled to be close to the finish line. We have a few things in store for you with our new Pharmacy Management Software: Propel Rx.

• Fresh and sleek design
• Multiple Instances
• Enhanced workflow capabilities
• Automated dispensing made easy
• Simplified pricing
• and much more

It’s been over 20 years and definitely time for a face-lift. With a soft colour palette that’s easier on the eyes, it’ll make working on a screen all day that much more pleasant.

Worth the wait.

How many times have you wished that you had the ability to open up another session of PharmaClik Rx? Picture it, you are deep in the middle of working on something and a doctor calls to review a patient’s medication record, you need to open up that profile but don’t want to lose where you are – well, I’m happy to say that now you will have that ability. Something well worth waiting for.

Manage your day, your way.

Intuitive workflow has arrived. You can now have the work pushed to you rather than pull in what you need to work on. Is someone sick or have a relief pharmacist on – don’t worry, we’ve got you covered, just select the queues you want to work with and voila – easily manage the day.

Save time.

For all you ADI (Automated Dispensing Interface) users out there, you’ll be happy to know that the end of double entry is here. We’ve cut out that middleman and brought all the work right into Propel Rx. No more checking or wondering if everything made it over. Time can be better spent on other things.

Easier to understand.

Have you ever looked at the Pricing and Variable Pricing tables and asked yourself “what does all this mean?” You’re not alone. We think the new design of the pricing screens will help you make sense of it all by making it easier to understand and add pricing rules.

You can count on Propel Rx to deliver smart, flexible and dependable features like these… plus a whole lot more.

ABOUT THE AUTHOR

Carla has been part of the PTS family for over 20 years and has held many roles. Carla enjoys collaborating with customers most; to understand their needs and from that build a great product to make the lives of our pharmacists and technicians easier. She is focused on ensuring the success of the Propel Rx upgrade.  

By now you’ve probably attended an Open Mic Webinar on Propel Rx and gotten a chance to participate in one (or more) Ask Us Anything sessions. We’ve worked tirelessly to keep you in the loop about how Propel Rx will benefit your business. Now discover what Propel Rx looks like on your Go Live day.

"Optimistic and a little nervous."

I had the opportunity to visit a Propel Rx store and I’m excited to share my experience with you. As you might imagine, the team at the pilot store were a little nervous coming into the pharmacy that morning. Although they were nervous, they were very optimistic and eager to see if Propel Rx lived up to the hype. (Spoiler alert…it did!)

"The upgrade went very smoothly."

The pharmacy team were able to log in easily with their usual credentials. They jumped right into the software and were able to easily process prescriptions. They commented about how they found the eLearning helpful (and were very happy they completed their training before Go Live day) and commented on how many processes felt familiar and easy to navigate, but with a new look and feel that was much more current and pleasing to the eye. They were happy to report that many of the items on their wish list were met with Propel Rx. Hearing that made me so proud!

Some of their favourite features are:

• The built-in provincial doctor license search, making creating a prescriber record easier than ever before.
• The new Compliance Preparation Log report, to aid in compliance package creation and checking.
• A new look for the auxiliary labels.
• And many more!

Jumping in confidently is exactly what we want all pharmacies’ experiences to be. Having a smooth transition is exactly what the team at PTS is working towards. We understand that you may have more questions, so here are a few that come up most often.

Some of the most common questions asked about the Propel Rx upgrade are:

"How will we learn Propel Rx?"

Learning Propel Rx is made simple with online eLearning. You’ll learn the differences between PharmaClik Rx and Propel Rx. Beginning 4 weeks prior to your upgrade day, you’ll receive communications to help you get started and guide you through the three-week journey to your pharmacy’s live day. Keep an eye out for these notifications in your inbox. Insider tip, the communications you receive will have the subject line “Countdown to Propel Rx.”

"When will we receive Propel Rx?"

You'll be notified by a PTS team member a few weeks before your scheduled upgrade. 

"Will a trainer be coming to my store?"

Trainers will not be at stores. As Propel Rx will be rolled out to many stores over a period of months, our Customer Care team is ready and waiting to answer any questions that arise. Plus, making the time to complete the eLearning courses before the upgrade will prepare your team for day 1.

Whether you’re nervous or excited (or both), you can be certain that your upgrade to Propel Rx will be well supported by the PTS team. We’re grateful for the trust and confidence you’ve placed in us. We won’t settle for less than the best for you!

Get to know more about what learning Propel Rx looks like by reading “What you need to know about learning Propel Rx” and “5 things you need to know when learning Propel Rx”.

ABOUT THE AUTHOR - ZLATA ZOVKO, MANAGER, LEARNING

Zlata is curently the Learning Manager and has over 20 years of experience in the pharmacy industry.  Zlata is passionate about learning and believes that investing in learning leads to increased autonomy and ultimately more time to spend with patients.

Smart, flexible, and dependable. That's the power of Propel Rx.

Today we have the technology to do things we couldn’t do in the past.  All the enhancements made have been developed with you in mind, to support your patients and to enable your pharmacy’s growth.

Propel Rx is not your ordinary upgrade.

Anticipate features that save you time, enhance your workflow capabilities and simplify your pricing.

Features that provide:

• Enhanced screen resolution, no matter what screen size you’re looking at.
• Accuracy in inventory, labels, and pricing, right down to the decimal point.
• Organized and adaptable dashboard that’s focused on keeping important information up front and visible.
• Enhanced performance that frees up time for you to provide valuable patient care.
• Precise control over narcotics with decimal quantities for improved accuracy.
• Integrated automated dispensing that both reduces steps and saves time.
• A simple and easy to use patient dashboard that provides a comprehensive view of your patient’s information.
• The flexibility to multi-task using multiple instances.

To improve is to change.

Your pharmacy team will be more than prepared for this upgrade. You’re already an expert with PharmaClik Rx, which means learning Propel Rx will be easy.

Your team will be supported every step of the way with:

• Access to eLearning.
• Supportive videos and online help.
• Guided demos and hands on simulation.
• Live Q&A sessions.

What you need to know about the upgrade.

• The upgrade is mandatory. PharmaClik Rx and Nexxsys will be completely phased out and already has been in Manitoba and Saskachewan.
• All existing preferences will be maintained on upgrade.
• You will be provided training ahead of time, ensuring ample opportunity for the entire pharmacy team to be prepared.
• PTS has been, and will continue to be, communicating with you and your team to make sure everyone is kept up to date and understands what is happening.
• All Rx team members should subscribe to PTS newletters to ensure everyone stays in the loop.

Upgrading, while mandatory, is easier that you think, and we’ll be with you every step of the way.

ABOUT THE AUTHOR

Diana joined PTS in fall of 2020 as their Product Marketing Specialist. Diana’s passionate about how storytelling and messaging create value-add, business changing content. She enjoys collaborating with her team to achieve results. When Diana’s not busy writing, she’s exploring the local forest trails near her home north of Toronto, Ontario.

You want your business to run smoothly. You want to feel at ease knowing where everything is and that it’s easily accessible.  Propel Rx was designed to help you run your business smarter, faster, and more efficiently so you can spend your time providing the excellent level of care to your customers that you pride yourself on.

Propel Rx offers solutions and delivers new functionality to meet those needs. Discover the five surprising (and helpful) things about Propel Rx you may not have known.

1. “I want to save on toner and access faxes from any workstation in the pharmacy.”

Propel Rx has an integrated fax tile allowing access to faxes from any workstation and can seamlessly add faxes into workflow without the need to print.

2. “I want to save time and duplication when sending prescriptions to a packager (e.g. PACMED, VBM, etc...)"

What's currently known as ADI (or the Auto-Dispensing Interface) is brought into Propel Rx which eliminates duplication, increases efficiency, and saves time. You will also get the added bonus of configuring the packager's workflow to meet the needs of your business.  

3. “I forget to check the PrescribeIT^® tab for incoming transactions and sometimes the patient is waiting in the store before I see them.”

PrescribeIT^® prescriptions now appear in the Data Entry queue on the Workbench, eliminating multiple places to check for incoming prescriptions.

4. “I want to access multiple patient folders at once.”

Propel Rx can have up to 3 instances open at once. This will allow multiple patients, drug files or prescriptions to be worked on. 

5. “I use digital workflow and would like to document dialogue within the application.”

Dialogue can now be entered within Propel Rx and will update the patient’s Clinical History. This will allow dialogue to be tracked in one location for continuity of care.

This is only just the beginning. You’ve asked and we listened. Lots of exciting things are happening with the launch of Propel Rx. You’ll quickly experience why Propel Rx is the pharmacy software upgrade you’ve been waiting for.

ABOUT THE AUTHOR

Robin brings 20+ years of experience in community pharmacy from both a corporate and independent setting. She's passionate about patient care and believes that investing in clientele and building relationships leads to patient retention and overall customer satisfaction. In Robin’s spare time, you’ll find her renovating her home and tending to her gardens. With any luck, the peonies she planted last fall will bloom!

Every pharmacy is unique. There is no single indicator that says, “you need to upgrade today!”, however, pharmacies often face similar challenges.

There has been quite a lot of information shared about the upcoming upgrade to Propel Rx, but how do you really know if you’re ready?

7 signs you’re ready for Propel Rx.

ABOUT THE AUTHOR

Carla has been part of the PTS family for over 20 years and has held many roles. Carla enjoys collaborating with customers most; to understand their needs and from that build a great product to make the lives of our pharmacists and technicians easier. She is focused on ensuring the success of the Propel Rx upgrade.