PRIVACY NOTICE

McKesson Canada


At McKesson Canada (“McKesson”, “we” or “us”), we value the trust that you place in us to appropriately use and protect your personal information. This Privacy Notice informs visitors and regular usersusers of the website located at www.mckesson.ca (collectively referred to as the “Services”) about the purposes for which we may collect, use, and share personal information. Our privacy philosophy is based on the 10 fair information principles found in the Personal Information Protection and Electronic Documents Act (PIPEDA). We want you to be clear on how we process personal information and the ways in which we protect it. 

Our detailed External Privacy Policy can be accessed on www.mckesson.ca, or by clicking here.  

The External Privacy Policy covers our information handling practices, your access rights, correction processes, and contact information of our Privacy Office for submitting your questions or requests. 

The External Privacy Policy and this Privacy Notice together are the “Privacy Policies”. 

By using this website, you accept the privacy practices presented in the Privacy Policies. 

We encourage you to read the Privacy Policies in full to understand our privacy practices before using the Services or submitting any personal information. 

Consent & Revocation of Consent 

By submitting information to us in connection with the Services or using the Services you are providing your consent to the collection, use and disclosure of your personal information as set out in this Privacy Policy and we, as well as our staff, may rely on that consent. We may also be entitled by law to contact you for commercial purposes, subject to your right to withdraw consent detailed below. 

Consent may be withdrawn at any time, subject to legal, regulatory, or contractual restrictions and reasonable notice; however, without such consent, we may not be able to provide you with the Services. 

Commercial Electronic Communications: You can always limit the communications that we send to you. You may choose to stop receiving our newsletter or marketing emails, if applicable, by following the unsubscribe instructions included in these emails, contacting us using the contact information listed in the Contact section of this Privacy Notice below, or updating your account preferences through the Services. Please note that even if you opt-out of promotional communications, we may still need to contact you with important information about your account, and content made available or displayed to you via the Services will remain customized for you. 

Personal Information We Collect 

When you use the Services, we may collect personal information about you. The personal information we collect includes:   

  • Technical information, when this information can identify you as an individual, for instance if it is related to other information you provide. This may include information that you share or make visible on the Internet, including usage information (i.e. your interactions with the Services, searches and location information), log data (when you access the Services, our servers automatically receive and log information from your browser), information from your device (hardware model, operating system version, unique device identifiers, location, and available mobile network information), IP address, cookie information, the pages and functionality requested, and information available through to your device’s camera, photo library, or microphone, if you choose to provide the Services access to those tools. 

  • Location information: we might get an idea of your location, either roughly or exactly, based on how you use our Platform and your device settings. We could figure out your general location based on your IP address, or your precise location using GPS if you give us permission. You can choose to turn off the sharing of your exact location through your device settings. 

  • Third party apps, if you choose to give us access to that information. 

How Your Personal Information Is Collected 

We may collect personal information about you in different ways when you use the Services: 

  • From you directly, for instance through your enrolment in, or use of, the Services; your interactions with us (for example, when you communicate with us); your purchase of products from us or participating retailers; or your participation in surveys, marketing promotions, or contests. You may also provide us with personal information through other means (for instance, verbally). 

  • Through your online or electronic activity when using the Services, whether a website, or otherwise, including through self-reported information and communications with us through or with respect to the Services.  

  • In some cases, information will be collected from sources other than the individual, for example third parties who represent they have the right to disclose such information to us. 

How Your Personal Information is Used 

We use your personal information for: 

  • Mobile Location Data: We may ask you if you want to give our website access to your mobile devices location. If you grant access to your mobile location, we may collect location data from your device for analytics and to better provide our Services to you. 

  • Communications with us: When you contact us through email, telephone, chat, social media private/direct message or through submitting a Customer service inquiry, customer review or survey, entering a contest on Well.ca, we may collect the information that you provide to us in the course of the communication to help respond to you or for purposes related to your communication.

Web Beacons, and Related Technologies 

System Logs & Cookies: Like many websites, we use "cookies" to collect certain types of information when you access the Services. Cookies are alphanumeric identifiers that are placed on your computer's hard drive to enable our systems to recognize your browser and to provide features such as remembering the products that you searched on your last visit. Web beacons, which are also known as tracking pixels, pixel tags, and clear gifs, are tiny tools that transmit information from your device to a server. For the sake of this notice, cookies, web beacons, and all other tracking technologies are collectively referred to as “cookies”. We use cookies to: 

  • remember information you gave us so that you don't have to re-enter the information each time you use our Services; 

  • improve your online shopping experience as well as to provide you with a better personalized advertisements on our Services and on third party websites; 

  • analyze your usage of our Services and measure trends; 

  • improve your experience with the Services; 

  • measure effectiveness of advertising; and 

  • help troubleshoot any errors, assist you with your questions, and improve fraud detection. 

We collect information about you through cookies. This information may be combined with other personal information we have about you from our other services. By doing this, we can provide better services and fulfill the purposes outlined in our Privacy Notice. 

You can prevent your computer from accepting new cookies. Most browsers tell you how to do so in their "help" section. Because cookies allow you to take advantage of some of the Service’s features, we recommend you leave them turned on. For instance, if you block certain cookies, it may disable certain functions of the Services. 

IP Address: Your IP address is reported by your web browser whenever you visit a page on the Website. This information is recorded together with your registration information on our databases and used, for example, to help prevent and detect fraud. 

With Whom Do We Share Your Information 

We work with various third parties, such as advertising agencies and technology vendors, to enhance the performance and appeal of the Services. This includes providing you with more relevant advertising and product recommendations on our websites. We may also use social networking platforms and other third-party platforms to show you customized advertisements on other websites and applications. Additionally, we use data from your activities, such as purchasing on our sites or in our stores, to display personalized ads that match your interests. Rest assured, any data used for this purpose is handled responsibly and in compliance with applicable privacy laws. 

We may also disclose personal information: 

  • As required by law, such as to comply with a subpoena or similar legal process 

  • When we believe in good faith that disclosure is necessary to protect our rights or property, protect your health and safety or the health and safety of others, investigate fraud or respond to a government request 

  • If we are involved in a merger, acquisition or sale of all or a portion of its assets 

  • To any other third party with your prior consent to do so 

Please note where a link redirects you to another website or application, different terms and conditions, as well as privacy practices, may apply. We encourage you to read the privacy notices of all websites you visit to understand their privacy practices and your options. 

Children’s Privacy 

The Services are not directed to children under the age of 14, and we do not knowingly collect information from children under the age of 14 without express consent in accordance with all applicable laws. 

Cross Border Transfers 

When you use the Services, your personal information may be transferred to and/or stored in another country or province (which may include transfer outside of Quebec), where we or our service providers operate, including the United States. By using the Services, you agree to such cross-border transfer of your personal information and understand that your information may be available to government authorities under lawful orders and laws applicable in foreign jurisdictions. We will strive to protect personal information disclosed to third parties with contractual protections to ensure that service providers with whom we share Personal Information maintain adequate privacy protections and standards. For more details, please visit our External Privacy Policy. 

Updates to this Notice 

We will review this Privacy Notice periodically and will update this to address changes in applicable laws and regulations as necessary. Please check back to ensure you have the most up-to-date Privacy Notice. 

Contact 

For general inquiries, legal notices, or service of processes, you may contact us online or at these addresses.