Your customers depend on the smooth operation of your pharmacy practice management systems.
It's why we focus our efforts into providing dedicated support for all of the solutions we provide.
Support, guidance and resolution superstars.
We take pride in resolving any challenges, take ownership of your request, and work as a team to provide support, guidance and resolution. Our Team are experts that have pharmacy experience. Not only do they understand how the systems are used, they also understand how critical they are in smoothly running a pharmacy business.
Customer Care Excellence
The Customer Care team have the capacity to remotely connect to your pharmacy system allowing them to effectively diagnose and resolve issues quickly, unobtrusively, and with minimal impact to ongoing pharmacy operations.
On-Site Technical Support
The dedicated team of experienced field technicians work with you to coordinate on-site support when an issue cannot be resolved remotely.
Learning and Development
The Technology Learning team is a group of passionate learning educators dedicated to providing training solutions. When and where you need them. Learning modes include hand-on practice, real-life scenarios, knowledge checks and more.
Contacting Customer Care
Get the expert support you need for Rx, POS, and hardware with our Customer Care Team. Watch the latest Ignite video to discover all of the ways that our customer can connect to get the help they need, when they need it.