Filling a Prescription on Hold

When a prescription is filled from Hold, the File Copy indicates Prev. On Hold to identify the prescription as refilled from Hold. If you need to reference the original prescription, the Rx# for the Hold is the AU number of the top of the File Copy.

Filling a Prescription on Hold from a Patient Folder

  1. Open the Patient Folder.
  2. Press the Profile tab.
  3. Highlight the Hold prescription.
  4. Press the Refill button. The prescription opens in Rx Detail.
  5. Continue to fill the prescription as usual.

Filling a Prescription on Hold by Entering the Rx#

  1. Go to the Workbench.
  2. Press the Refill button. The Refill window appears.
  3. In the Rx(s) field, enter the Rx# of the prescription to refill. You can enter multiple prescription numbers separated by slashes (e.g. 50001/50002/50003).
  4. Press the Process button.

Note: If you press OK instead of Process, the prescription is placed on the To Do tab. To open the prescription in Rx Detail, highlight the prescription on the To Do tab and press the Process button.

  1. The prescription opens in Rx Detail. Continue to fill the prescription as usual.